You might be wondering why you should buy from us? What benefits do we provide you? Well along with only the best in comfort and quality hammocks we believe strongly in backing up our product with what you deserve - 'great service'. However, it seems everyone says they offer 'great service' these days so what does this mean to us and more importantly for you?
1. Friendly, prompt communication and email response. We are always ready to receive and reply to emails and queries and will reply to you within 24 hours (but usually within an hour or two). We're about after business hours and on the weekends and are always more than happy to answer any queries, questions or concerns you may have. You can always expect to receive friendly, fast and helpful service from us.
2. Quick dispatch. Order during the day, and we'll have your purchase packaged and on the way to you within 24-48 hours (on business days) and we strive to be quicker than this if we can. All packages are sent via International Couriers and we provide you with real-time tracking. You can generally expect to receive your purchase within 2-5 business days of ordering. To aid with quicker delivery, a daytime contact phone number and the provision of an occupied address for signatures on delivery is always helpful.
3. Free Delivery. Order any product this month and receive free shipping throughout the UK and to most major European cities.
4. Great value. We are solely an online store, which is good for you. We are able to offer you a great range of top-quality hammocks at great value prices without large overheads inflating our prices.
5. Hammock Specialists. We are specialists in hammocks, having been in the market since 2007. We sell only quality products that we use and enjoy ourselves and can provide you with expert advice and experience - we have all the information and more you may need.
6. Package deals. While we are not a 'discount hammock' provider or one for constant sales we do from time to time offer monthly specials and combined hammock and stand packages deals to help you sale. Should you want a particular hammock and stand combo we are happy to make up a package for your requirements.
7. We love hammocks! Between our favourite trees in summer, and in the bedroom or living room over winter. Every home should have a hammock for relaxation and we want you to experience this enjoyment and relaxation. That is why we'll go out of our way to ensure you are happy with the whole process. If for some reason you are not, please just let us know and we'll make it right for you. Every hammock also comes with information on hanging, use and care to ensure you know about and how to look after your hammock properly for years to come.