We provide free delivery within the UK courier service and strive to have your hammock delivered to you as soon as possible. Order during the day, and we'll have your purchase packaged and on the way to you within 24-48 hours (on business days) and we always try to be quicker than this if we can.
All packages are sent via courier service and we provide you with real-time tracking via email on confirmation of your order being dispatched.
You can generally expect to receive your purchase within 2-5 business days of ordering. To aid with quicker delivery, a daytime contact phone number and the provision of a day-time occupied address for obtaining a signature on delivery is recommended. As we work through COVID we ask for your patience regarding delivery as at times delivery may take longer than usual.
If you miss a delivery, generally a second attempt will be made, if this is also unsuccessful your package will be held at a local depot awaiting your contact. If you need to re-arrange delivery or change address we recommend you contact the courier company directly, but please note a change of address may incur a fee from the courier provider and is not covered by our free delivery policy.